Security Awareness Training
Phishing simulations and role-based training programs measured by behavior change, not just completion rates on a dashboard.
Understanding This Service
What It Is
A managed security awareness program combining phishing simulations and role-based training, measured by actual behavior change rather than completion rates on a dashboard.
Who It's For
Organizations whose existing training feels like a checkbox exercise, companies facing compliance requirements for security awareness, or teams that have experienced a phishing-driven incident.
When It's Needed
After a phishing-related incident, when compliance frameworks require documented awareness training, or as an ongoing layer of human-risk reduction alongside technical controls.
Why Clients Request This Service
Checkbox-Only Training Programs
Phishing-Driven Incidents
No Visibility Into Behavior Change
Role-Specific Risk Exposure
Scope of Testing
Scope is tailored per organization, but most programs draw from the following.
Phishing Simulations
Realistic, recurring simulations tailored to your industry and risk profile.
Role-Based Training
Training content tailored to the specific risks each role actually faces.
Behavior Tracking
Measurement of click rates, reporting rates, and improvement over time.
High-Risk User Identification
Targeted follow-up for users who repeatedly show risky behavior.
Reporting
Recurring reports tracking behavior change rather than completion alone.
How We Run This Engagement
Baseline
Initial phishing simulation and training assessment to establish a baseline.
Role-Based Training
Delivering training tailored to the specific risks of each role.
Ongoing Simulations
Recurring phishing simulations of increasing realism and difficulty.
Behavior Measurement
Tracking click rates, reporting rates, and improvement over time.
Program Tuning
Adjusting content and cadence based on observed behavior change.
What You Walk Away With
Phishing Simulation Results
Recurring results showing click rates, reporting rates, and trends.
Role-Based Training Modules
Training content tailored to the specific risks each role faces.
Behavior Change Reports
Reporting focused on measurable improvement, not just completion.
High-Risk User Tracking
Identification and targeted follow-up for repeat risky behavior.
Compliance Documentation
Records suitable for demonstrating training requirements to auditors.
Program Recommendations
Ongoing guidance to keep the program effective as threats evolve.
This service commonly supports requirements under:
What Makes Our Testing Different
Questions About Security Awareness Training
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